Frequently Asked Moving Questions

General Moving Questions

Moving costs always vary depending on many variables such as availability, services required and mileage. Remember, the cheapest price isn't always the best deal.

Yes, remember, a full service mover should be hired for the hard work. Why break your back for a few bucks. Best to just hire a professional mover.

We make life easier for you. We have done literally thousand upon thousands of moves, are throughly trained and, because of our experience and training, can streamline your move, making everything go faster and smoother. We, in essence, take all the stress out of moving.

Typically 30-60 days out depending on the time of year. Remember, April through September are the most hectic times of the year and require the most preparation. However, we will always do our best to accommodate you.

Don't worry. Call us to reschedule and we will handle the situation.

Call us to get tips for packing, then once you know where to purchase the right material, we can advice you how & what to pack. We have a range of packing material available for you.

Yes, we sell all the packing supplies your move requires.

  • Moving boxes (all types and sizes)
  • Bubble wrap rolls
  • Wrapping paper
  • Shrink wrap
  • Packing tape
  • Box markers
  • Rubber bands & straps

Basic liability insurance coverage is always included and is standard for every move.

Our estimator will make an inventory of your items allowing us to give you the best moving quote estimate. Surveys usually last 30-60 minutes and include specific description of cost and services.

Absolutely! Packing on your own is a great way to reduce your cost.

As long as none of your appliances are gas powered, we will remove the appliances, protect, cover and load them. We DO NOT connect or disconnect appliances.

A Bill of Lading is a receipt for your service order, including your documented inventory. You receive this form on the day of the move.

We are not able to transport any live items on our trucks due to DOT regulations.

Your order will be provided with a tracking number and a customer service rep to assist you with any questions or concerns.

Storage Questions

US-1 Van Lines offers secure, climate controlled indoor faccilities to store your items for 1 day or 10 years! Whatever your storing needs, we're there to help you.

If you need to access items while your items are being stored with us please call us to schedule an appointment to do so.

Our storage facilities are equipped with burglar/fire alarms, 24-hour video surveillance cameras, and surrounding security gates.